Privacy Policy

Official API World ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] and use our SaaS platform for WhatsApp, Instagram, and Facebook automation services (the "Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy. 1. Information We Collect We collect information that you provide directly to us and information automatically collected when you use our platform. A. Personal Information When you register for an account, we may collect: Name Email address Phone number Business name and address Billing/Payment information (processed securely by third-party payment gateways) B. Platform & API Data (Meta Integration) To provide our automation services, you must link your Meta (Facebook, WhatsApp, Instagram) accounts. We collect and process: API Credentials: Access tokens and App IDs required to connect to Meta APIs. Business Verification Status: Information regarding your Meta Business Manager verification. Message Data: We process message templates, phone numbers, and communication logs to facilitate your marketing campaigns. Note: We act as a data processor; you retain ownership of your customer data. C. Usage Data We automatically collect data on how you interact with our dashboard, including IP addresses, browser types, login timestamps, and feature usage patterns. 2. How We Use Your Information We use the collected data for the following purposes: Service Delivery: To connect your accounts to WhatsApp, Instagram, and Facebook APIs and execute your automation workflows. Communication: To send you technical alerts, updates, security notifications, and administrative messages. Billing: To process subscription payments. Improvement: To analyze usage trends and improve our platform's performance and user experience. Compliance: To ensure adherence to Meta’s Commerce and Business Policies. 3. Disclosure of Your Information We do not sell your personal data. We only share information in the following situations: With Meta Platforms: Essential data is shared with Meta (Facebook/WhatsApp) to facilitate the API connection and message delivery. Service Providers: We may share data with third-party vendors (e.g., hosting services like AWS/Google Cloud, payment processors like Stripe/Razorpay) solely to perform services for us. Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency). 4. Data Security We implement industry-standard security measures to protect your personal and business data. All API tokens are encrypted. We use SSL/TLS encryption for data transmission. Access to sensitive data is restricted to authorized personnel only. However, please note that no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security. 5. Third-Party Websites (Meta) Our Service relies on the WhatsApp Business API, Instagram Graph API, and Facebook Graph API. By using our Service, you also agree to be bound by Meta’s Terms of Service and Privacy Policy. We are not responsible for the privacy practices of Meta or any other third party. 6. Your Data Rights Depending on your location, you may have the right to: Access the personal information we hold about you. Request correction of inaccurate data. Request deletion of your account and data (Subject to data retention for legal/accounting purposes). To exercise these rights, please contact us at the email below. 7. Cookies We use cookies to store your login session and preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use the dashboard. 8. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. Continued use of the Service after changes constitutes acceptance of the new policy. 9. Contact Us If you have questions or comments about this Privacy Policy, please contact us at: Email: support@officialapiworld.com Address: Thane, Navi Mumbai, Maharashtra